How it works
Start in the studio or start at the property — either way, the design must be checked against the real room before work begins.
You may already have products, tiles or ideas in mind, or you may be starting with a blank page. We help bring the project together, check the practical details, show the design direction where needed and provide a clear proposal before installation starts.
Two ways to begin
Every project is different. Some customers want to talk through ideas first. Others are ready for a site visit because the room needs measuring and checking. Either route is fine — the important thing is that the final design is based on the real property.
Early ideas and direction
Visit our Fulham consultation space by appointment to talk through your ideas, look at options, discuss budget and understand what may be realistic before arranging a full survey.
Best for
Early ideas, style direction, product options, budgets and deciding what route makes sense.
Important
A studio appointment is useful for planning, but a proper quote normally needs a site visit.
Survey and practical checks
We visit the property to measure the room, understand the existing services and check the practical installation route before preparing a realistic design and quotation.
Best for
Bathroom renovation quotes, new en-suite feasibility, drainage checks and awkward rooms.
Why it matters
The room, plumbing, drainage and ventilation decide what can actually be built.
The full process
The same core process applies whether you are planning a bathroom renovation, a new en-suite or a cloakroom. We keep the steps clear so you know what is happening and why.
Tell us what you are planning, what room you have, what is not working and what you would like the finished space to feel like. You can send photos, sketches, screenshots, product links or examples you have saved.
Depending on where you are in the process, we either meet in the Fulham studio to discuss ideas or visit the property to measure and check the room properly.
We look at the real details behind the design: drainage, water pressure, flow rate, ventilation, electrics, walls, floors, pipe routes, access and what the property will actually allow.
We bring your ideas together and shape the layout around what will actually work. Where useful, we can show ideas on a large presentation tablet and prepare more than one design direction.
Once the design route is clear, we provide a written proposal or quotation setting out the scope, inclusions, exclusions, practical notes and next steps.
We help with practical choices around tiles, sanitaryware, brassware, showers, screens, vanities, mirrors, ventilation and lighting so the specification suits the room and budget.
We coordinate the work, use trusted experienced tradespeople and appropriately qualified specialists where required. Nicholas remains involved with regular site visits.
The finished room is checked, any final details are dealt with and the project is handed over properly.
Before we design or quote
A bathroom, en-suite or cloakroom can look perfect on a screen but still fail in the real world if the plumbing, drainage, ventilation, floors or access have not been checked properly.
This is why the survey matters. The design should be shaped around your ideas, but also around the room, the property and the installation route.
Where needed, we check whether the existing water supply suits the shower, valves and fittings being considered.
Soil pipe positions, waste falls, pipe routes and boxing can decide where fixtures should go.
Shower trays, tiling, waterproofing and fixing strength all depend on the preparation behind the finish.
Extract fans, lighting, mirrors, shaver points and electrical zones need to be planned early.
Design presentation
Choosing a bathroom can be overwhelming. You may have ideas from a local supplier, a national website, Pinterest, Instagram, product catalogues or your own screenshots.
Where useful, we can show design ideas on a large presentation tablet in the studio or at your home. For some projects, we may prepare more than one design direction so you can compare layouts, finishes and practical options before committing.
Clear communication
Bathroom projects move better when communication is clear. For most projects, we can set up a simple WhatsApp group so ideas, updates, photos, questions and decisions stay in one place.
Send screenshots, product links, tile ideas, inspiration photos and questions without losing them in email threads.
During the project, photos and updates can be shared so you can follow what is happening as the work moves forward.
Layout questions, product choices, small changes and practical decisions are easier to follow when they stay in one group.
A simple group helps reduce delays caused by missed calls, buried emails or waiting for long replies.
The group is not there to replace proper planning or written scope. It is there to make day-to-day communication simpler. You can send ideas before the quote, ask questions during the project and keep updates in one clear place.
Important details still need to be agreed properly, but the group helps stop conversations being scattered across emails, calls and messages.
Before work starts
Ideas, product links, drawings, questions and design thoughts can be shared quickly.
During the work
Updates, progress photos and practical questions can stay together.
For decisions
Small choices and reminders are easier to find when everyone uses the same thread.
For confidence
You can follow the project more easily instead of feeling left in the dark.
Proposal and scope
Once the design direction and practical route are agreed, we provide a written proposal or quotation setting out the scope, inclusions, exclusions and next steps.
The aim is to make the job clear before work begins, not leave important details vague until the site is already stripped out.
A clear written outline of what the project includes and what has not been allowed for.
Tile, fitting, vanity, brassware and finish ideas shaped around the room and budget.
Where helpful, visuals can make the design direction easier to understand before committing.
A clear route from design agreement to product choices, scheduling and installation.
Managed installation
Bathroom and en-suite projects often involve more than one trade. Preparation, plumbing, electrics, ventilation, tiling, fitting and finishing all need to happen in the right order.
We coordinate the work, use trusted experienced tradespeople and appropriately qualified specialists where required. Nicholas remains involved with regular site visits and checks the important details as the project moves forward.
Questions
If you are early in the process and want to talk through ideas, products, layout and budget, a studio appointment can be useful. If you are ready for a realistic quotation or the project depends on drainage, access or room measurements, a site visit is usually the better starting point.
Yes. You can send photos, screenshots, Pinterest ideas, product links, supplier choices, tile ideas or anything else that helps show the look you want. We then help check what will work in the real room.
A studio appointment can help with ideas, budget, product direction and next steps, but a proper quotation normally needs a site visit and survey. The room, services, access and practical details must be checked before a realistic price can be given.
For most projects, yes. A WhatsApp group can help keep ideas, updates, photos, questions and decisions in one place. It helps reduce long email chains and makes it easier to follow the project.
Where useful, yes. We can show design ideas on a large presentation tablet and, for suitable projects, prepare more than one design direction so you can compare options before committing.
Nicholas remains involved throughout the process, from survey and practical checks through to design direction, installation oversight and final checks.
Start your project
Whether you want to visit the studio, book a site visit or send your first ideas, tell us what you are planning. You can also call us directly on 0207 371 3333.